Privacy Policy

The Paws at Home website is owned by Paws at Home Mobile Vet Nursing.

We treat your pet's data with the same care we treat their health. This policy explains how we handle the information collected to provide your companion with top-tier, in-home veterinary care and why we require certain details for our mobile services.

We prioritize your privacy and guarantee the security of all personal and pet health records.

Data We Collect

When you visit our site, we automatically gather device information like your browser and IP. As you schedule appointments or request home nursing visits, we collect personal data including your name, home address, pet health history, and payment details. This allows our mobile team to navigate to your home and provide tailored medical assistance. We refer to this as “Service Data.” Moreover, we might collect the personal data you provide during registration to be able to fulfill our care agreement.

Why We Need Your Info

Your data security is our top priority. We only process the minimal amount of information necessary to manage our mobile medical visits and improve our website experience. Technical data helps us identify potential cases of abuse and establish statistical information regarding website usage. This information is not aggregated in a way that identifies any particular individual.

You can explore our services anonymously. However, to book a mobile nursing session or join our wellness newsletter, you will need to provide details like your name, phone number, and location. Without this information, we cannot provide house-call services. If you are uncertain about what information is mandatory for a visit, please reach out to us at care@pawsathome.com.

Your Rights

You have the following rights regarding the personal information you share with us:

  • The right to be informed.

  • The right of access.

  • The right to correction.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making.

To exercise any of these rights, please reach out via the contact details listed below.

We process your information to fulfill service contracts (like home health checks) and for legitimate business needs. Please note that data may be processed on secure servers located within North America to ensure reliable service delivery for your pets.

External Links

Our site may link to partner pharmacy or pet insurance websites. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Keeping Data Safe

We protect your sensitive medical and personal data on secure servers with strict administrative and technical safeguards. We maintain physical protection to prevent unauthorized access or disclosure of pet records. However, no data transmission over the Internet or wireless network can be guaranteed for absolute security.

Legal Disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or respond to a government request.

Contact Us

For questions regarding our privacy practices or your data, please email us at care@pawsathome.com.